Brian Waller
I transitioned to divorce and family law after 15+ years working in accounting and operations for start-up technology companies. I strongly believe lawyers overlook the client experience and often force clients to work their way instead of the best way for the client. This means only being available during regular business hours, poor communication, and a less-than-clear understanding of the law related to their case.
My firm's approach starts with the client. We are committed to flexibility and working for and partnering with every client in the most efficient way for them. For parents, a mid-day meeting is frequently a big disruption that may involve arranging daycare, taking time off work, or asking friends and relatives for favors. We are happy to meet in evenings or on weekends when it works for clients so that working with their lawyer does not introduce even more stress into already hectic lives.
We also believe the best way to resolve disputes is through direct communication with the other party. The court system should be the last resort, and we have no problem advising clients that they are better off handling an issue themselves if practical. We view the client relationship as a long term collaboration rather than a quick money grab. We would rather a client be completely confident in recommending us to a friend or come back years later when they do need a lawyer than feel taken advantage of.
- Divorce
- Family Law
- Juvenile Law
- Domestic Violence
- Bankruptcy
- Free Consultation
- Credit Cards Accepted
- Rates, Retainers and Additional Information
We are one of the very few firms that offer true flat fees for Family Law. We feel hourly fees encourage inefficiency because there is no incentive to improve, and the client ultimately pays for that lack of efficiency. We want to change the way legal services are delivered, and we want every client to have a great experience and be excited to refer their friends and family to us.
- Massachusetts
- US District Court, District of Massachusetts
- ID Number: 685672
- English: Spoken, Written
- New England Law | Boston
- J.D. (2012)
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- University of Massachusetts - Amherst
- MBA (2008)
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- State Bar of Massachusetts
- Member
- Current
- Massachusetts Bar Association
- Current
- Worcester County Bar Association
- Current
